Work for the World’s Biggest Casino.
Our talented staff enjoys striving for exceptional customer service in an exhilarating and uplifting work environment. We value every member of our team and provide a wide range of benefits including healthcare and retirement plans, training and development programs, plus incentives and rewards for exceptional performance. There’s a wide range of opportunities and positions available, so apply today and build your career at the World’s Biggest Casino!
Featured Positions
- Provides financial leadership and oversight of all accounting operations, ensuring accuracy, transparency, and operational excellence
- Prepares and analyzes monthly financial statements, forecasts, budgets, and executive reports to support strategic decision-making
- Oversees accounts payable, accounts receivable, cash management, credit card activity, and casino hotel reconciliations
- Implements and monitors internal controls, purchasing procedures, inventory controls, and compliance with GAAP, MICS, TICS, and all applicable laws and regulations
- Ensures timely and accurate filing of all required state and local tax returns and supports external audit processes
- Collaborates with executive leadership and Casino operations to drive profitability, performance, and financial integrity
- Leads, develops, and mentors Accounting and Purchasing team members to promote accountability and professional growth
- Maintains confidentiality, security, and integrity of financial data and sensitive information
- Utilizes financial systems and Microsoft Office (including Excel) to manage reporting, analysis, and general ledger activity
- Handles moderately complex financial and operational issues, escalating more complex matters to executive leadership as appropriate
- Works collaboratively across departments to support productivity, compliance, and organizational goals
- Provides first-class guest service by welcoming guests, creating positive first impressions, and delivering exceptional hospitality at all times
- Manages guest registrations, check-ins, and check-outs accurately and efficiently
- Answers phone calls, processes reservations, and responds to guest inquiries regarding hotel services and local area information
- Handles guest requests and concerns professionally, resolving issues to ensure guest satisfaction and loyalty
- Accurately manages room assignments, guest preferences, and payment transactions to support revenue and operational goals
- Maintains knowledge of and follows all hotel policies, safety procedures, emergency protocols, and applicable regulations
- Works collaboratively with housekeeping, maintenance, and other departments to ensure seamless guest experiences
- Maintains a clean, organized, and welcoming front desk and lobby environment
- Utilizes reservation systems, computer applications, and reporting tools to manage guest information and daily operations
- Maintains confidentiality, security, and integrity of guest and company information
- Demonstrates flexibility by working various shifts and adapting to changing business needs in a fast-paced environment
- Provides exceptional guest service by ensuring seamless check-in and check-out experiences and resolving guest concerns professionally and promptly
- Supervises daily front desk operations to ensure efficient workflow, proper staffing coverage, and adherence to service standards
- Leads, motivates, and supports front desk team members to drive performance, accountability, and a positive guest-focused culture
- Collaborates with the Front Office Manager to oversee hotel operations, implement corporate initiatives, and maintain brand standards
- Monitors room reservations, occupancy levels, and revenue performance to support departmental and property financial goals
- Assists with preparation of financial reports, budget tracking, and operational analysis to maximize profitability
- Trains, coaches, and develops team members through ongoing feedback, performance management, and hands-on leadership
- Maintains knowledge of and enforces all hotel policies, safety procedures, emergency protocols, and applicable regulations
- Investigates and resolves guest complaints, ensuring service recovery and long-term guest satisfaction
- Utilizes hotel systems and technology to manage reservations, reporting, and daily operational functions
- Works collaboratively with other departments to ensure seamless communication and an outstanding guest experience
- Supervises daily pool operations to ensure a safe, welcoming environment for all guests
- Monitors pool and hot tub activity, ensuring lifeguards are attentive, engaged, and enforcing safety rules consistently
- Leads, coaches, and supports lifeguard team members during shifts to maintain high safety standards and performance
- Performs rescues, first aid, and emergency response as needed
- Conducts regular equipment inspections and reports maintenance issues promptly
- Assists with lifeguard scheduling, training, and implementation of ongoing safety procedures
- Maintains a clean, organized, and guest-ready pool area
- Responds to guest questions and requests with professionalism, courtesy, and helpful service
- Maintains detailed safety logs and follows emergency protocols and procedures at all times
- Works collaboratively with management and other departments to ensure smooth pool operations
- Demonstrates reliability, leadership, and proactive problem-solving in a high-pressure environment
- Supervises hotel pool and hot tub areas to ensure guest safety and a welcoming environment
- Provides friendly, helpful service to create positive experiences for all guests]
- Responds to emergencies using CPR, First Aid, and rescue techniques, following proper safety protocols
- Enforces pool rules, hotel policies, and safety standards consistently
- Conducts water quality checks and maintains cleanliness of pool, deck, and surrounding areas
- Reports safety concerns, incidents, and maintenance needs to management promptly
- Attends trainings, team meetings, and completes required lifeguard certification programs
- Assists with upkeep of locker rooms, restrooms, and guest areas to ensure a guest-ready environment
- Communicates clearly, stays calm under pressure, and works collaboratively with team members
- Demonstrates dependability, professionalism, and a strong team-oriented attitude
- Performs physically active duties, including lifting up to 25 lbs and being on feet for extended periods
- Monitors hotel property, guests, and employees to maintain a safe, secure, and welcoming environment
- Conducts regular patrols and identifies potential risks or security concerns, reporting them promptly
- Enforces hotel policies, procedures, and safety regulations consistently across all areas
- Manages key control, lost and found, and radio communications to support smooth daily operations
- Collaborates with all hotel departments to enhance guest and employee safety and satisfaction
- Participates in the hotel’s Safety Committee and assists with training and safety initiatives
- Responds calmly and effectively to security incidents, emergencies, or high-pressure situations
- Maintains knowledge of safety protocols, hazard identification, and regulatory compliance requirements
- Uses security systems, Microsoft Office, and other technology to monitor, report, and document activities
- Demonstrates physical stamina and adaptability, working indoors and outdoors in varying conditions
- Lifts, bends, and remains active during shifts while following all PPE and safety requirements
- Provides high-quality massage and body treatment services tailored to each guest, including Swedish, Deep Tissue, Hot Stone, Pregnancy Massage, Reflexology, and more
- Greets guests warmly, assesses their needs, and ensures a relaxing, personalized spa experience
- Consults with guests on treatment options, wellness benefits, and product recommendations
- Maintains accurate client records, including intake forms, allergies, medications, and treatment notes
- Stays current with Oklahoma licensing regulations, wellness trends, and new massage techniques
- Pursues daily sales goals and recommends retail products aligned with guest treatments
- Maintains a clean, inviting, and professional spa workspace while assisting with special guest requests
- Collaborates with co-workers, front desk staff, and management to ensure smooth spa operations
- Demonstrates a guest-focused attitude, professionalism, and strong communication skills at all times
- Participates in ongoing education, training, and skill development to enhance services offered
- Drives a positive and team-oriented culture within the spa environment
- Generates, reviews, and audits daily revenue reports for rooms, food, and beverage operations to ensure accuracy\
- Manages guest folios, processes charges, settlements, and nightly reports to maintain smooth system operations
- Provides prompt, courteous check-ins and check-outs, assisting guests with reservations, requests, and inquiries
- Resolves guest concerns professionally, ensuring a positive and memorable experience
- Handles system issues, inputs necessary data, and supports seamless daily front desk and revenue operations
- Maintains accurate records, demonstrates strong attention to detail, and supports accounting operations (A/R, A/P)
- Communicates effectively with guests, team members, and management to ensure smooth workflow
- Adapts to varying schedules and fluctuating business needs with flexibility and professionalism
- Works in compliance with hotel policies, procedures, and safety standards while maintaining a guest-focused environment
- Performs physically active tasks, including lifting up to 25 pounds and working in varied environments
- Supports team collaboration and contributes to operational excellence and a positive workplace culture
- Cleans and organizes guest rooms to ensure a spotless, welcoming, and comfortable environment
- Makes beds, changes linens, vacuums, dusts, polishes, and sanitizes all surfaces in guest rooms
- Replenishes supplies and ensures rooms are fully stocked and ready for check-in
- Maintains cleanliness and order in public areas, hallways, and shared spaces throughout the hotel
- Works efficiently to clean multiple rooms per shift while maintaining high standards of quality and attention to detail
- Provides a positive guest experience by creating a comfortable, tidy, and inviting environment
- Collaborates with housekeeping team members to support productivity, teamwork, and operational excellence
- Demonstrates pride in work, professionalism, and a strong work ethic while respecting guest privacy and belongings
- Performs physically demanding tasks, including lifting up to 25 lbs, bending, stretching, and standing for extended periods
- Maintains compliance with hotel policies, safety procedures, and cleanliness standards
- Supports career growth, team development, and contributes to a positive workplace culture
- Provides exceptional guest service by greeting clients warmly, assessing their needs, and recommending appropriate hair services
- Performs a wide range of haircuts, coloring, and styling services to achieve personalized, high-quality results
- Conducts consultations with guests, listens to preferences, and offers expert advice on styles, treatments, and maintenance
- Maintains detailed SOAP notes for each guest, recording preferences, allergies, and prior treatments for consistent care
- Promotes and sells hair care products, actively pursuing daily retail sales goals
- Keeps workstations clean, organized, and fully stocked to ensure a professional and efficient service environment
- Stays current on beauty trends, techniques, and Oklahoma cosmetology licensing requirements
- Works collaboratively with spa team members to maintain a welcoming, relaxing, and high-standard environment
- Demonstrates professionalism, strong communication skills, and a polished appearance at all times
- Performs physically demanding tasks, including standing for long periods, bending, reaching, and lifting up to 25 pounds
- Adapts to flexible schedules, including evenings, weekends, and holidays, to meet guest needs
View all available positions at careers.chickasaw.net.
WinStar Employee Benefits
Investing in our team.
At WinStar, we recognize the important role employee benefits play in the decision to join a company.
Important Information
- Applicants must be ages 18+ to be considered for all other WinStar Departmental positions.
- Applicants must be able to pass a background check and drug screening.
- Hiring managers will conduct interviews and potentially hire on the spot.
- Full Time and Part Time employees receive competitive benefits.
- All WinStar World Casino and Resort employees must submit to a Gaming Commission background check and depending on the position receive a gaming license.
- All WinStar World Casino and Resort employees must be able to successfully complete a pre-employment drug test.
- WinStar World Casino and Resort operates 24 hours a day/7 days a week; WinStar World Casino Resort employees must be flexible to work any scheduled shift.
- Valid Social Security Card
- Driver’s License or State Issued ID
- Resume (Optional)
- CBID Card (If Applicable)
- DD214 (If Applicable)
