How to Sign Up
A Players Club Representative will enter your information and create a Club Passport Card account and personalized card for you.
Save time by filling out this online form to open your Club Passport Card account. When you get to the casino, simply stop by a Players Club Desk and inform the representative that you opened your card online. They’ll get your personalized card and you’ll be ready to start earning!
Frequently Asked Questions
Just present your WinStar Club Passport Card and ID at the point of sale or download your passport rewards directly to the game using your 4-digit PIN.
We require proof of ID to redeem passport rewards, so don’t worry. If you lose your card, just visit a Players Club desk or kiosk to print a new card.
Head to any Players Club desk or kiosk to receive a new card.
Yes. Your passport rewards are safe and sound because your balance is associated with your account number – not an individual card.
“Comp” is short for a “complimentary” (free) product or service. These are issued through Hosts or Players Club desks in special circumstances, while your passport rewards accumulate as you play. passport rewards are non-cashable, non-transferable rewards. That means you can’t turn them into cash (except by playing with them and winning) and you can’t transfer them to another player.
Passport rewards are redeemable at:
- Any electronic game
- WinStar World Casino and Resort dining establishments
- The WinStar Golf Club
- WinStar gift shops
- The Spa at WinStar
Feel free to use as many or as few passport rewards as you like! They’re yours, after all!
Your passport rewards remain on your account for 365 days from the date they are earned.
For the privacy and security of our guests, we only allow the patron whose name is on the account to access the account.
You can use your passport rewards for many things throughout WinStar World Casino and Resort, but there are a few exceptions. You cannot use passport rewards for gratuity, or to purchase alcohol or tobacco products.
Club Passport Membership Regulations
All guests must present a valid photo I.D. (as outlined in the house rules) at any open Players Club location in order to sign up, change and/or access personal account information. Membership benefits are based on availability, play and Casino Host or management discretion. Management reserves the right to make changes to benefits without notice. Bingo, Keno, Poker and Off-Track Betting play and retail purchases are not eligible for tier tally point earnings. Express lines available at participating outlets only. All guests must abide by the posted WinStar World Casino and Resort house rules Failure to comply with house or promotional rules or verbal instructions from property management may result in temporary or permanent loss of membership benefits and/or being barred from the facility. Additional restrictions may also apply. Please note, banned and/or barred individuals may take up to 90 days to be removed from our direct marketing programs, including direct mail pieces, emails, etc.