Entertainment Updates
The most current information on cancellations and postponements for entertainment at WinStar World Casino and Resort’s Global Event Center is listed below.
- Kris Kristofferson & The Strangers
- Original Date: April 19
- Rescheduled Date: TBA
- Ken Jeong
- Original Date: April 25
- Rescheduled Date: TBA
- Rob Lowe
- Original Date: May 8
- Rescheduled Date: TBA
- Jerry Seinfeld
- Original Date: August 15
- Rescheduled Date: TBA
- Mickey Gilley and Johnny Lee
- Original Date: August 23
- Rescheduled Date: TBA
- Lewis Black
- Original Date: September 18
- Rescheduled Date: TBA
- Tony Bennett
- Original Date: September 19
- Rescheduled Date: TBA
- Pitbull
- Original Date: October 9
- Rescheduled Date: TBA
- Amy Grant
- Original Date: October 10
- Rescheduled Date: TBA
- Charley Pride
- Original Date: October 11
- Canceled
- Air Supply
- Original Date: November 12
- Rescheduled Date: TBA
- Johnny Mathis
- Original Date: November 14
- Rescheduled Date: TBA
- Jim Jefferies
- Original Date: November 15
- Rescheduled Date: TBA
- Penn & Teller
- Original Date: November 20
- Rescheduled Date: TBA
- The Beach Boys
- Original Date: November 21
- Rescheduled Date: TBA
- ZZ Top
- Original Date: November 27
- Rescheduled Date: TBA
- Brad Paisley
- Original Date: December 12
- Rescheduled Date: TBA
- Tracy Lawrence, Mark Chesnutt and Tracy Byrd
- Original Date: December 13
- Rescheduled Date: TBA
- Alabama
- Original Date: December 18
- Rescheduled Date: TBA
- Bellamy Brothers, Gene Watson and Moe Bandy
- Original Date: December 20
- Rescheduled Date: TBA
- Dwight Yoakam
- Original Date: January 8, 2021
- Rescheduled Date: TBA
For more important information related to our other operational procedures, please click on any of the links below.
Check out these other Frequently Asked Questions for the latest details about concerts and shows at WinStar World Casino and Resort.
POSTPONEMENT & CANCELLATION INFORMATION
WinStar is not selling tickets at this time. For more questions about ticket purchases at WinStar, please call (800) 622-6317
All patrons must have a valid SeatGeek ticket to enter the Global Event Center. Patrons who arrive with a Ticketmaster ticket will be directed to the WinStar Box Office to create a SeatGeek account and receive a new ticket potentially causing delays in entrance.
Please visit seatgeek.com and click on “Sign Up” to create your SeatGeek account. If you already have a SeatGeek account, you may link your account by visiting the account settings page. For more information, contact SeatGeek Fan Support at 1-888-220-5189.
Anyone who has previously purchased a ticket through Ticketmaster will need to create a SeatGeek account to redeem a new ticket for the show. Be on the lookout for an email coming directly from SeatGeek with information on how to create a new account and receive a barcode ticket to attend the show. SeatGeek will send a reminder email to those who don’t create an account. We have also provided information on how to create a SeatGeek account below.
We have been optimizing your entertainment ticketing experience and have made some changes. SeatGeek is now the official ticketing partner for WinStar World Casino and Resort. All tickets previously purchased through Ticketmaster are no longer valid and will need to be redeemed through SeatGeek.
We are in constant communication with our artists’ management teams on show status. If a show’s status is changed to canceled, refunds for tickets will be made available to customers at the point of purchase. Refunds will not be available for performances that occur on the original scheduled date. We do our best to communicate any show status changes via email and our official social media channels as quickly as possible once the decision has been made to postpone or cancel.
Tickets previously purchased for postponed shows will be honored on the rescheduled date. If a show’s status is changed to canceled, ticket refunds will be made available at the original point of purchase. Refunds will not be available for performances that occur on the original scheduled date.
TICKET REFUNDS
All refund inquiries will be handled through the original point of sale. If you purchased through Ticketmaster you may request a refund by calling Ticketmaster at 800-653-8000 or visit ticketmaster.com and select the “REFUND” button in your account.
If you purchased through a third-party, you will want to reach out to that company directly for more information about refunds for postponed or rescheduled shows.
If you purchased your ticket at the WinStar Box Office, please call 580-276-8812 between the hours of 9:00 AM and 5:00 PM, Monday through Friday to speak with a representative.
In the event a performance is canceled, refunds will be honored up to one year from the scheduled performance date. In the event a show is postponed, refunds will be honored until 30 days prior to the reschedule date.
Refunds will need to take place through their original point of sale. Please contact the third-party ticket seller directly for more information regarding policies about refunds for postponed or rescheduled shows.
If you purchased through Ticketmaster and prefer to receive a refund, you may request one by calling Ticketmaster at 800-653-8000 or visiting ticketmaster.com and selecting the “REFUND” button in your account. We encourage you to hold your tickets, as they will be honored for the rescheduled date. Third-party ticket sellers may have a refund policy. Please contact the third-party ticket seller directly for more information regarding policies about refunds for postponed or rescheduled shows.